FASTLAP
FASTLAP · Official document

Privacy Policy

FASTLAP Privacy Policy

Your privacy is very important to us. Please read below to see how FASTLAP handles information. Before you get to the details, here are a few of our fundamental privacy principles:

  • Your privacy is of paramount importance to us and we handle your information accordingly.
  • Information you upload or post to FASTLAP may be seen by others depending on your privacy settings.
  • We aggregate and de-identify information about our members to use for business purposes.
  • We give you several ways to control the privacy of your personal information and are continuously working to enhance privacy options available to you.

FASTLAP respects your privacy and shares your concern about the security of data you may submit to FASTLAP websites and the related mobile applications and services (collectively, the “Services”). Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and protect it, how to access and update your information, and how to manage your privacy settings when using the Services. Please also read the Terms of Service which sets out the terms governing the Services. FASTLAP is headquartered in Singapore and our Services are provided to you by FAST-LAP PTE. LTD., with its registered address at 1 North Bridge Road, #21-01 HighStreet Centre, Singapore (179094). If you are a resident of the European Union (“EU”), FAST-LAP PTE. LTD. is the controller of your personal data for the purposes of EU data protection law. This policy was written in English. To the extent a translated version conflicts with the English version, the English version governs.

Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.

Questions or comments about this Privacy Policy may be submitted via mail to the address below or via https://www.fastlap.com/support

FASTLAP Data Privacy Officer 
1 NORTH BRIDGE ROAD #21-01, HIGH STREET CENTRE, SINGAPORE (179094)
support@fastlap.com 

General Data Privacy

FASTLAP relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:

  • as necessary to provide the Services and fulfil our obligations pursuant to the Terms & Conditions For example, we cannot provide the Services unless we collect and use your location information;
  • where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims;
  • where you have made the information public;
  • where necessary in the public interest;
  • where necessary for the purposes of FastLap’s or a third party’s legitimate interests, such as those of visitors, members or partners.

Our Legitimate Interests

We process your information in addition of our legitimate interests, including:

  • providing and improving the Services, including any personalized Services. We do so as it is necessary to pursue our legitimate interests of providing and developing innovative and tailored offerings to our members on a sustained basis;
  • keeping the Services safe and secure. We do so as it is necessary to pursue the legitimate interests of FastLap and its members in ensuring the Services are secure, and to protect against fraud, spam and abuse, etc.

Information Collected

FASTLAP collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with FastLap. We receive information in a few different ways, including when you register an account, or if you track, or upload activities using the Services. FASTLAP also collects information about how you use the Services. There are also several opportunities for you to share information about yourself and your activities with FASTLAP, including but not limited to:

  • We collect basic account information such as your name, email address, date of birth, gender, username and password that helps secure and provide you with access to our Services.
  • Profile and use information is collected about you when you choose to upload a picture, motorsport activities (including date, time and geo-location information as well as your speed, acceleration, and vehicle information) or post, join a group or an event, add your equipment details, view others’ Members activities, or otherwise use the Services.
  • We gather information from the photos, posts, comments, likes and other content you share on the Services, including when you participate in events or Motorsport activities
  • When you make a payment on FastLap, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.
  • We collect and process location information when you sign up for and use the Services. To record your laps and to provide you with your lap statistics and inclusion in the Service’s features (for example, the leader board for a Circuit/ Track), it is necessary to collect and record the physical location of your device including, data such as speed, acceleration, direction and vehicle information. Processing of your location data and vehicle information is essential to the Services which we provide and a necessary part of our performance of the agreement we have with you.
  • FASTLAP allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook (collectively, “Third-Party Accounts”). If you access the Services with Third-Party Accounts we will collect information that you have agreed to make available such as your name, email address, profile information and preferences with the applicable Third-Party Account. This information is collected by the Third-Party Account provider and is provided to FastLap under their privacy policies. You can generally control the information that we receive from these sources using the privacy settings in your Third-Party Account.
  • To help us to provide you with the best possible service, you can choose to provide us with your contact information, so we can better respond to your support requests and comments.
  • We also obtain additional third-party information about members from marketers, partners, researchers, and others. We may combine information that we collect from you with information obtained from other members, third parties and information derived from any other subscription, product, or service we provide. We may also collect information about you from other members such as when they give you kudos or comment about you.
  • We collect information from your browser, computer, or mobile device, which provide us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytics information.

Cookies and Comparable Tracking technologies

When you visit the Services, a cookie will be stored on your computer. Generally, cookies (and similar tracking items) work by assigning to your computer a unique number that has no meaning outside of FASTLAP. FASTLAP's cookies do not contain any personally identifying information; FASTLAP uses them to personalize your experience. FASTLAP may also use cookies to assist it in delivering content specific to your interests. Additionally, after you’ve entered your member ID and password during a session on the Services, FASTLAP saves that information so you don’t have to re-enter it repeatedly during that session.
Most browsers automatically accept cookies. The only way to “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, please contact us. Not accepting cookies may make certain features of the Services unavailable to you. FASTLAP may also use your IP address to identify you, to administer the Services and to assist in diagnosing problems with FASTLAP's servers.

Log Files

The Services uses log files. Stored information includes IP addresses, browser type, internet service provider (ISP), referring/ exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyse trends, administer the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., may be linked to session IDs, rider/ driver IDs and device identifiers.

Analytics Services

We also use your information to analyze, develop and improve the Services. To do this, FastLap may use third party analytics providers to gain insights into how our Services are used and to help us improve the Services.

How we use Information

FASTLAP uses the information we collect and receive to administer and operate the Services and as otherwise described in this Privacy Policy. For example, we use your speed and Geo-location information to provide you with statistics and visualizations representing key data points like lap performances. Your information, including your profile, username, photos, laps published, members you follow and who follow you, groups you belong to, your activities, and like and comments you give and receive will be shared on FASTLAP to participate in the Services, for example to show your place on a Track/ Circuit leaderboard.

We may also use your information to market the Services, credit or accept payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you. Additionally, your information may be shared with third parties, as set forth below.

FASTLAP may de-identify or aggregate the content you make available in connection with the Services, in ways that do not personally identify you. Examples of such aggregated information or statistical data include information about vehicle, motorsport equipment, usage, demographics, Tracks/ Circuits and performances. FASTLAP may use, sell, license, and share this information with third parties for research, business or other purposes.

We use your information to communicate with you about the Services, send you marketing communications (where you have agreed to receive such messages), or let you know about new features or updates to our Terms of Service. We also use your information to respond to you when you contact us. FASTLAP will use your information to communicate with you, for example by sending you notifications.

How Information is Shared

Service Providers

We may share your information with third parties who provide services to FASTLAP such as supporting and improving the Services, promoting the Services, processing payments, or fulfilling orders. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf so that we or they may promote FASTLAP or display information that may be relevant to your interests on the Services or other websites or services.

Publicly Available Information

Subject to your privacy settings, your information and content may be publicly accessible.

Third Party Business via API or Other Integrations

When you use third party apps, plug-ins, or websites that integrate with the Services (e.g. Facebook, Google Maps), they may receive your information and content, including your personal information, photos, and your activity data (including private activities). Information collected by these third parties is subject to their terms and policies. FASTLAP is not responsible for the terms or policies of third parties.

Affiliates and Acquirers of our Business or Assets

We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If FASTLAP becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.

Legal Requirements

We may share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of FastLap or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

How We Protect Information

We take several measures to safeguard the collection, transmission and storage of the data we collect. These steps depend on the sensitivity of the data that we collect, process, and store. Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure. The Services uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. FASTLAP engages a company that is an industry leader in online security and Services verification to strengthen the security of FASTLAP's Services. The Services are registered with site identification authorities so that your browser can confirm FASTLAP's identity before any personally identifiable information is sent. In addition, FASTLAP's secure servers protect this information using advanced firewall technology.

To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at the Services. Please note that if you do not use a SSL-capable browser, you are at risk for having data intercepted.

Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid Services identification information for the Services you are communicating with, or send information over an unsecured connection. FASTLAP recommends that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the Services you are visiting (secure URLs begin with https:// rather than http://), along with the security symbol of your browser to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the Services to which you are connected. Please check the validity of any Services you connect to using secure communications.

Disclaimer

While FASTLAP continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and FASTLAP cannot ensure or warrant the security of any information you transmit to FASTLAP. Transmitting personal information is done at your own risk.

Managing your Settings

Privacy Settings

FASTLAP offers several features and settings to help you manage your privacy and how you share your activities. Most privacy settings are located in your settings page, but some are specific to individual Events or Groups. 

Notification and Email Preferences

We offer various ways to opt-out or opt-into our notifications. To choose to stop receiving certain emails from FASTLAP, please follow the unsubscribe instructions within each email communication or contact us at support@fastlap.com. Any administrative or service related emails (to confirm a purchase, or an update to the Terms & Conditions, etc.) do not offer an option to unsubscribe as they are necessary to provide the service you requested.

Updating Account Information

You may correct, amend or delete submitted account information that is inaccurate at any time by adjusting that information in your account settings. If you need further assistance, please contact FASTLAP at support@fastlap.com. FASTLAP will generally respond to your request within 10-20 business days.

Deleting Information and Accounts

You may request deletion of your personally identifiable information by contacting us at www.FASTLAP.com/support or visiting https://www.FASTLAP.com/settings/ to request account deletion. Once deactivated, your account, activities, photos, videos and positioning on leader-boards cannot be reinstated.

Note that content you have shared with others (for example, through Groups or Events) or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. In addition, you may not be able to access, correct, or eliminate any information about you that other members or third parties copied or exported out of our Services. Your public profile may be displayed in search engine results until the search engine refreshes its cache.

Other FASTLAP Sites

FASTLAP may maintains certain websites that can be accessed outside of www.fastlap.com, (the “Other Sites”). The Other Sites may maintain the look and feel of the Services, but are hosted by outside service providers with their own terms and privacy policies. If you interact with the Other Sites, your information may be stored, processed, or shared outside of the Services. If you interact with the Other Sites, you agree that you may be subject to the terms and conditions and policies applicable to such Other Site. Please be aware that any personally identifiable information you submit to the Other Sites may be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. FASTLAP is not responsible for the personally identifiable information you choose to submit via the Other Sites.

Data Transfer

The Services are operated from Singapore. If you are located outside of Singapore and choose to use the Services or provide information to us, your information will be transferred, processed and stored in Singapore. Singapore privacy laws may not be as protective as those in your jurisdiction. You acknowledge and consent to this practice.

Retention of Information

We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until you ask us to delete it or your account is deleted whichever comes first. Following your deletion of your account, it may take up to 30 days to fully delete your personal information and system logs from our systems. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Information about you that is no longer necessary and relevant to provide our Services may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to FASTLAP, such as statistics of the use of the Services.

When you delete your account, we may retain geolocation information to continue to improve the Services. Upon deletion of your account, however, this information cannot be viewed by other users and will be de-associated with your name and other identifiers.

EU Members’ Rights

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below.

Access and Porting

You can access much of your information by logging into your account. If you require additional access or if you are not a FASTLAP member, contact us at support@fastlap.com.

Rectify, Restrict, Limit, Delete

You can also rectify, restrict, limit or delete much of your information by logging into your account. If you are unable to do this, please contact us at support@fastlap.com FASTLAP will normally respond to your request within 10-20 business days.

Object

Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

Revoke consent

Where you have previously provided your consent, such as to permit us to process geo-location data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.

Complain

Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

Modification of the Privacy Policy

FASTLAP reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If FASTLAP makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.

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